FAQs
More FAQs- What is that smell?
- What about my wet furniture?
- Are your technicians trained and certified for handling hazardous materials and what are their specific qualifications?
Usually, if it smells like mould, it is mould. Mould or mildew odours are due to the presence of fungi in the air, inside pipes or walls, or hidden in other parts of your home. Mould is thicker than mildew, so if the smell is particularly strong, that’s a clue that it’s mould and you need to act fast to prevent further growth.
The extent of damage and the construction of the furniture will determine if it can be restored. Your furniture must be dried before damage can be adequately assessed. Non-salvageable furniture will be documented for you and if any items need to be discarded, a customer release form will need to be signed.
At ServiceMaster Restore, we take the safety and well-being of our customers and employees very seriously. That's why our technicians go through rigorous training and certification processes to ensure they are fully equipped to handle hazardous materials and pathogens. Our team receives training from industry experts on proper handling, cleaning, and disposal of biohazardous materials. They also receive certifications in specialized techniques and equipment usage to effectively clean and disinfect affected areas. Rest assured that when you choose ServiceMaster Restore, you are choosing a team of highly qualified professionals who prioritize your safety above all else.