FAQs
More FAQs- What specific incidents require professional help for biohazard cleanup and disinfection?
- Why did the technician leave wet carpet on my stairs?
- How will ServiceMaster Restore match my carpet pad?
When it comes to biohazard cleanup and disinfection, it is always better to be safe than sorry. Our highly trained technicians are equipped to handle a wide range of incidents that require professional help. This includes crime scenes, unattended deaths, blood spill, sewage backups, and even chemical spills. We understand the sensitivity and urgency of these situations and use specialized products and equipment to properly remove biological waste and reduce the risk of spreading infectious contamination. You can trust us to isolate the affected area, remove unsalvageable items, and thoroughly clean and disinfect your commercial property so you can get back to business.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.